Nanlan has a review video call scheduled with you on Tuesday August 20, 2019 at 3:30PM Eastern Time.

Nanlan, thank you for taking the time to join this call.

[Let the researcher share how they are doing.]

My name is Nicole. I came prepared today to discuss your project.

The purpose of this call is to:

1. predict the number of backers to fully fund your project
2. clarify our payout procedures
3. share our best practices for outreach

Before we get started are there any priorities or question you want to make sure to cover during the next 20 minutes?

[Let the researcher express all of their questions before answering.]

[Replay back each of their questions. Get verbal confirmation from the researcher that you fully understand their priorities and questions.]

[Address each question one at at time.]

[Once you have fully answered all the questions, move onto the prepared agenda.]